TITLE: HRSD PAYROLL COORDINATOR
JPMorgan Chase & Co. – Cebu Captive Operations
JPMorgan Chase & Co. (NYSE: JPM) is excited to announce our latest expansion in the Philippines and we a number of exciting opportunities to be a part of our newest captive location in Cebu. Working directly for JPMorgan chase & Co., you will be part of one of the leading financial services firms in the world and as part of Chase Card Services operations in Cebu, you will have the opportunity to play a key role in building yet another critical part of our franchise.
About JPMorgan Chase &Co.
JPMorgan Chase and Co. has assets of approximately $2.2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small businesses and commercial banking, financial transaction processing, asset management and private equity. The headquarters for JPMorgan Chase is located in New York. J.P. Morgan Chase & Co. has six lines of business:
• Asset Management
• Card Services
• Commercial Banking
• Investment Bank
• Retail Financial Services
• Treasury & Securities Services
JPMorgan Chase and Co. holds leading positions in most major categories it competes in across its peer group. JPMorgan Chase and Co. reported full-year 2008 earnings of $5.6 billion on revenue of $67.3 billion. The firm intends to navigate through the intense credit and capital markets turbulence, protect the company and capitalize on any opportunities that present themselves. The firm has a history of showing leadership during times of financial crisis and will continue to build on that legacy. .
Culture:
JPMorgan Chase and Co. is committed to building vibrant communities, preserving the environment and promoting an inclusive culture that benefits its shareholders, customers, employees, neighbors and future generations. The firm does this in multiple ways, ranging from charitable giving and diversity initiatives to the promotion of economic opportunity and development. The organization strives to be fair and ethical in business practices and have a strong set of principles that guides our actions and informs decisions. The firm is helping to protect the environment and deepening community involvement.
About Chase Card Services:
Chase Card Services is a key contributor to the JPMorgan Chase and Co. product platform, playing an integral role in the firm's powerful banking franchise. Today's card industry is complex, and Chase Card Services has about 168 million cards in circulation and more than $190 billion in managed loans. Chase Card Services is the largest general-purpose credit card issuer in the United States. Customers used Chase cards to meet more than $368 billion worth of their spending needs in 2008.
With hundreds of partnerships, Chase has a market leadership position in building loyalty programs with many of the world's most respected brands. Partners include AARP, BP, Amazon, Continental Airlines, Marriott, Sears Canada, Southwest Airlines, Sony, United Airlines, The Walt Disney Company and many other well known brands and organizations.
Description
• Orient new hires on the payroll, statutory & company benefits policies and procedures
• Ensure that payroll, statutory & company benefits requirements of new hires are complete and updated
• Handles efficient processing of all statutory & company benefits availment
• Handles off boarding process
• Escalate matters on a timely basis and provide suggestions to address issues.
• Coordinate with payroll bank, local HMO provider, and other third-party vendors
• Establish & coordinate effective relationship with government & statutory agencies to ensure efficient service delivery.
• Coordinate and meet with the Recruiters and HR Business Partners regarding payroll, company benefits or statutory concerns.
• Recommend ways to continuously improve the payroll, company & statutory benefits process.
• Handles escalated cases in a timely and accurate and effective manner.
• Prepare metrics on Payroll, Company & Statutory Benefits transactions
• Assist with HRSD-related work as required
Qualifications
• Based in CEBU
• Degree in Business Management, HR, or allied fields
• 3-5 years experience in handling payroll, company and statutory benefits including HMO
• Experience in call center HR Operations an advantage
• Proficient in using Excel (Microsoft Office)
• Very good communication and presentation skills
• Analytical, detail oriented, results-oriented, pro-active
• Demonstrate high initiative to deliver quality output
• Can work with minimal guidance and supervision
• Willing to work midshift/night shift as needed
• Microsoft Office Products (Excel, PowerPoint, Project, Word)
• Performance Metrics and Reporting
• Technical Problem Resolution
• Technical Systems and Operation Management
Professional Skills:
• Business Process Improvements/Re-engineering
• Communication
• Customer/Client Needs Management
• Development of Self/Others
• Firm/Business Knowledge
• Industry Acumen
• Leadership
• Negotiation Skills
• People Management - Staff
• Resource Management
• Coordination Skills
• Preferred Skills & Experience - include specifics, as above
• Industry standard certifications like PMP, ITIL, CCNA
- degree holder from a reputable university
- preferably with 3-4 years working experience in the same field or its equivalent
- excellent written and oral communication skills (English)
- sound knowledge of security systems, computer and related technologies and its applications
- can work in highly stressful situations while remaining calm and professional
- proven interpersonal skills
For more information about our company, visit our website:
http://www.jpmorganchase.com/careers
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