Be one of our CS/TS Experts & be the Next Face of Convergys + Win 1 Million Worth of Prizes!
Convergys
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In Convergys, being yourself is the key to your success. Our clients include the world's biggest brands in technology, fashion and travel, giving you a chance to make a career out of your passions. In Convergys, you will shine by being yourself and doing what you love.
We get to know our people — what makes them tick, what makes them smile, what sets them apart from the rest — and make sure we match their work with what they are into. That way, success comes more naturally for our people. We'd like to get to know YOU, too. And bring out the BEST in YOU.
Make the choice to be part of a company that understands who you are and encourages you to be you, because being who you are is what true happiness is. Let your passions shape y our future. You're the master of your universe and you can make it big in a company that believes in you. Convergys is You!
JOB REQUIREMENTS:
- At least completed 2 years of college
- Excellent communication skills in English
- Basic computer operations knowledge
- Work experience in a call center for an average of 6 months is an ADVANTAGE
- An ability to handle irate customer situations effectively and empathize with customer with a courteous voice tone
- An ability to deliver information at customer's knowledge level in an understandable manner
- An ability to apply a logical problem solving approach to resolving customer problems and inquiries
- Strong interpersonal skills and ability to think independently and follow through effectively
- Dependability, keen on details and has strong customer service orientation
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