IT Graduates! Be a Customer Care & Tech Expert!
No experience required
Convergys
Cebu City, Cebu
Video Profile
Details
Responsibilities:
A MULTIMEDIA EXPERT from our PREMIER TEAM of specialists connects with customers via inbound calls, outbound calls or the internet to provide technical assistance concerning internet service related to connectivity/email/browsing concerns.
Requirements:
We are looking for candidates who completed at least 2 years of college, and/or Vocational Diploma / Short Course Certificate, Bachelor's/College Degree in any field (preferably in IT or any related field)
Excellent communication skills in Engli sh
We need candidates who are familiar with basic computer operations
Has an ability to handle irate customer situations effectively and empathize with customer with a courteous voice tone
Has an ability to deliver information at customer's knowledge level in an understandable manner
Has an ability to apply a logical problem solving approach to resolving customer problems and inquiries
Has strong interpersonal skills and ability to think independently and follow through effectively
We need candidates who are dependable, keen on details and have strong customer service orientation.
Applicants should be Filipino citizens or hold relevant residence status.
100 Full-Time positions available
Applicants must be willing to work in Cebu City.
For more information about our company, visit our website:
http://www.conv
A MULTIMEDIA EXPERT from our PREMIER TEAM of specialists connects with customers via inbound calls, outbound calls or the internet to provide technical assistance concerning internet service related to connectivity/email/browsing concerns.
Requirements:
We are looking for candidates who completed at least 2 years of college, and/or Vocational Diploma / Short Course Certificate, Bachelor's/College Degree in any field (preferably in IT or any related field)
Excellent communication skills in Engli sh
We need candidates who are familiar with basic computer operations
Has an ability to handle irate customer situations effectively and empathize with customer with a courteous voice tone
Has an ability to deliver information at customer's knowledge level in an understandable manner
Has an ability to apply a logical problem solving approach to resolving customer problems and inquiries
Has strong interpersonal skills and ability to think independently and follow through effectively
We need candidates who are dependable, keen on details and have strong customer service orientation.
Applicants should be Filipino citizens or hold relevant residence status.
100 Full-Time positions available
Applicants must be willing to work in Cebu City.
For more information about our company, visit our website:
http://www.conv
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