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December 11, 2011

Earn MORE by being a Technical Support Representative!

No experience required

Convergys

Cebu City, Cebu
Posted on : December 12, 2011 01:00 am
Category : IT / Computers
Job ID : 36643
Accepting applications until December 28, 2011, Wednesday

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Get more out of your skills by being a technical support representative! Being a techie pays off!



Requirements:

We are looking for candidates who completed at least 2 years of college, and/or Vocational Diploma / Short Course Certificate, Bachelor's/College Degree in any field (preferably in IT or any related field)
Excellent communication skills in English
We need candidates who are familiar with basic computer operations
Has an ability to handle irate customer situations effectively and empathize with c ustomer with a courteous voice tone
Has an ability to deliver information at customer's knowledge level in an understandable manner
Has an ability to apply a logical problem solving approach to resolving customer problems and inquiries
Has strong interpersonal skills and ability to think independently and follow through effectively
We need candidates who are dependable, keen on details and have strong customer service orientation.
Applicants should be Filipino citizens or hold relevant residence status.
100 Full-Time positions available
Applicants must be willing to work in Cebu City.

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