Team Lead (Cebu)
2 years experience required
Accenture
5F Robinsons Cybergate, Cebu City, Cebu
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This is your invitation to join an organization offering greater opportunity, great challenge and great satisfaction. An organization dedicated to teamwork and collaboration. An organization working in the forefront of technology, helping 94 of the Fortune Global 100 to reinvent business. Our capabilities are so broad, you can even change jobs without ever changing companies. Talk to Accenture and discover how great you can be. Visit http://Accenture.com/rise
BPO Recruitment Center
Mon-Fri, 9am-4pm
5F Robinsons Cybergate Mall
Bring your ID and updated resume.
TEAM LEAD (Cebu)
Walk in and Be Processed Immediately!
Responsibilities:
- Assists the Manager in overall management of day to day operations
- Accountable in team reporting which includes weekly status reports, end of shift reports, productivity reports and other operations-related reports
- Serves as initial point of contact for procedural and technical issues
- Responsible for monitoring team and individual performance metrics to ensure that required service levels are met
- Accountable for the overall skill/competency development of his/her direct reports through quality coaching and mentoring sessions
- Oversees and coordinate special projects as needed
Requirements:
- Graduate of any 4 or 5 year course
- At least 2 years experience in a L ead Role
- Willing to work on a shifting schedule
- Outsourcing operations experience is an advantage
BPO Recruitment Center
Mon-Fri, 9am-4pm
5F Robinsons Cybergate Mall
Bring your ID and updated resume.
TEAM LEAD (Cebu)
Walk in and Be Processed Immediately!
Responsibilities:
- Assists the Manager in overall management of day to day operations
- Accountable in team reporting which includes weekly status reports, end of shift reports, productivity reports and other operations-related reports
- Serves as initial point of contact for procedural and technical issues
- Responsible for monitoring team and individual performance metrics to ensure that required service levels are met
- Accountable for the overall skill/competency development of his/her direct reports through quality coaching and mentoring sessions
- Oversees and coordinate special projects as needed
Requirements:
- Graduate of any 4 or 5 year course
- At least 2 years experience in a L ead Role
- Willing to work on a shifting schedule
- Outsourcing operations experience is an advantage
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