Customer Service Representative - RFS Cebu
Less than 1 year experience required
JPMorgan Chase & Co. - Cebu Captive Operations
Asia Town I.T. Park, Apas, Cebu City, Cebu
Details
JPMorgan Chase & Co. – Cebu Captive Operations
JPMorgan Chase & Co. (NYSE: JPM) is excited to announce our latest expansion in the Philippines and we a number of exciting opportunities to be a part of our newest captive location in Cebu. Working directly for JPMorgan chase & Co., you will be part of one of the leading financial services firms in the world and as part of Chase Card Services operations in Cebu, you will have the opportunity to play a key role in building yet another critical part of our franchise.
About JPMorgan Chase &Co.
JPMorgan Chase and Co. has assets of approximately $2.2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small businesses and commercial banking, financial transaction processing, asset management and p rivate equity. The headquarters for JPMorgan Chase is located in New York. J.P. Morgan Chase & Co. has six lines of business:
• Asset Management
• Card Services
• Commercial Banking
• Investment Bank
• Retail Financial Services
• Treasury & Securities Services
JPMorgan Chase and Co. holds leading positions in most major categories it competes in across its peer group. JPMorgan Chase and Co. reported full-year 2008 earnings of $5.6 billion on revenue of $67.3 billion. The firm intends to navigate through the intense credit and capital markets turbulence, protect the company and capitalize on any opportunities that present themselves. The firm has a history of showing leadership during times of financial crisis and will continue to build on that legacy. .
Culture:
JPMorgan Chase and Co. is committed to building vibrant communities, preserving the environmen t and promoting an inclusive culture that benefits its shareholders, customers, employees, neighbors and future generations. The firm does this in multiple ways, ranging from charitable giving and diversity initiatives to the promotion of economic opportunity and development. The organization strives to be fair and ethical in business practices and have a strong set of principles that guides our actions and informs decisions. The firm is helping to protect the environment and deepening community involvement.
About Chase Card Services:
Chase Card Services is a key contributor to the JPMorgan Chase and Co. product platform, playing an integral role in the firm's powerful banking franchise. Today's card industry is complex, and Chase Card Services has about 168 million cards in circulation and more than $190 billion in managed loans. Chase Card Services is the largest general-purpose credit card issuer in the United States. Customers used Chase cards to meet more than $368 billion worth of their spending needs in 2008.
With hundreds of partnerships, Chase has a market leadership position in building loyalty programs with many of the world's most respected brands. Partners include AARP, BP, Amazon, Continental Airlines, Marriott, Sears Canada, Southwest Airlines, Sony, United Airlines, The Walt Disney Company and many other well known brands and organizations.
CUSTOMER SERVICE REPRESENTATIVE - RFS Cebu
The Philippines
J.P. Morgan Chase & Co. began operations in the Philippines in 1961 with a representative office. Since then, the firm has expanded its presence into a fully integrated franchise, comprising Investment Banking, Treasury and Securities Services, Equity Sales and Research and Trading operations. J.P. Morgan Chase & Co. has a number of legal entities operating in the country, including the Manila branch of the bank, which has a com mercial banking license as well as a derivatives license, and a securities company with a seat on the Philippine Stock Exchange. JPMorgan Chase & Co. is also rapidly expanding its Global Service Center to provide services for the firm's various lines of business and support its customers and clients around the world.
Profile General Description
Service internal and external clients via inbound & outbound calls, fax and emails on credit cards, auto and home financing, treasury products and services. Assume accountability for client satisfaction through superior customer service, product knowledge and assurance of timely and accurate follow-ups.
Qualifications
- Has at least finished 2nd year of college or finished a 2-year diploma course
- At least 6 months of inbound call center experience is required
- At least one year of experience in Operations, Retail and/or Deposit Risk Management or comparable function - Knowledge of deposit systems and customer information systems
- Must possess a strong understanding of business transactions, knowledge of account flow, and financial documents
- Ability to use mainframe and PC applications such as B1B applications, Vector, Lotus Notes, and Microsoft Office applications; MS Word and Excel experience required, other MS applications experience preferred
- Ability to key data at 30 WPM
- Must have an intermediate proficiency in answering customer inquiries and providing information
For more information about our company, visit our website:
http://www.jpmo
Search keywords:
1. JP Morgan Chase
2. J P Morgan
3. JP Chase
JPMorgan Chase & Co. (NYSE: JPM) is excited to announce our latest expansion in the Philippines and we a number of exciting opportunities to be a part of our newest captive location in Cebu. Working directly for JPMorgan chase & Co., you will be part of one of the leading financial services firms in the world and as part of Chase Card Services operations in Cebu, you will have the opportunity to play a key role in building yet another critical part of our franchise.
About JPMorgan Chase &Co.
JPMorgan Chase and Co. has assets of approximately $2.2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small businesses and commercial banking, financial transaction processing, asset management and p rivate equity. The headquarters for JPMorgan Chase is located in New York. J.P. Morgan Chase & Co. has six lines of business:
• Asset Management
• Card Services
• Commercial Banking
• Investment Bank
• Retail Financial Services
• Treasury & Securities Services
JPMorgan Chase and Co. holds leading positions in most major categories it competes in across its peer group. JPMorgan Chase and Co. reported full-year 2008 earnings of $5.6 billion on revenue of $67.3 billion. The firm intends to navigate through the intense credit and capital markets turbulence, protect the company and capitalize on any opportunities that present themselves. The firm has a history of showing leadership during times of financial crisis and will continue to build on that legacy. .
Culture:
JPMorgan Chase and Co. is committed to building vibrant communities, preserving the environmen t and promoting an inclusive culture that benefits its shareholders, customers, employees, neighbors and future generations. The firm does this in multiple ways, ranging from charitable giving and diversity initiatives to the promotion of economic opportunity and development. The organization strives to be fair and ethical in business practices and have a strong set of principles that guides our actions and informs decisions. The firm is helping to protect the environment and deepening community involvement.
About Chase Card Services:
Chase Card Services is a key contributor to the JPMorgan Chase and Co. product platform, playing an integral role in the firm's powerful banking franchise. Today's card industry is complex, and Chase Card Services has about 168 million cards in circulation and more than $190 billion in managed loans. Chase Card Services is the largest general-purpose credit card issuer in the United States. Customers used Chase cards to meet more than $368 billion worth of their spending needs in 2008.
With hundreds of partnerships, Chase has a market leadership position in building loyalty programs with many of the world's most respected brands. Partners include AARP, BP, Amazon, Continental Airlines, Marriott, Sears Canada, Southwest Airlines, Sony, United Airlines, The Walt Disney Company and many other well known brands and organizations.
CUSTOMER SERVICE REPRESENTATIVE - RFS Cebu
The Philippines
J.P. Morgan Chase & Co. began operations in the Philippines in 1961 with a representative office. Since then, the firm has expanded its presence into a fully integrated franchise, comprising Investment Banking, Treasury and Securities Services, Equity Sales and Research and Trading operations. J.P. Morgan Chase & Co. has a number of legal entities operating in the country, including the Manila branch of the bank, which has a com mercial banking license as well as a derivatives license, and a securities company with a seat on the Philippine Stock Exchange. JPMorgan Chase & Co. is also rapidly expanding its Global Service Center to provide services for the firm's various lines of business and support its customers and clients around the world.
Profile General Description
Service internal and external clients via inbound & outbound calls, fax and emails on credit cards, auto and home financing, treasury products and services. Assume accountability for client satisfaction through superior customer service, product knowledge and assurance of timely and accurate follow-ups.
Qualifications
- Has at least finished 2nd year of college or finished a 2-year diploma course
- At least 6 months of inbound call center experience is required
- At least one year of experience in Operations, Retail and/or Deposit Risk Management or comparable function - Knowledge of deposit systems and customer information systems
- Must possess a strong understanding of business transactions, knowledge of account flow, and financial documents
- Ability to use mainframe and PC applications such as B1B applications, Vector, Lotus Notes, and Microsoft Office applications; MS Word and Excel experience required, other MS applications experience preferred
- Ability to key data at 30 WPM
- Must have an intermediate proficiency in answering customer inquiries and providing information
For more information about our company, visit our website:
http://www.jpmo
Search keywords:
1. JP Morgan Chase
2. J P Morgan
3. JP Chase
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