Technical Support Professionals
No experience required
Stream Global Services
G/F i2 Building, Asiatown IT Park, Lahug, Cebu City, Cebu
Details
Stream Global Services
As a premium, global provider of sales, customer care, technical support, and complex process outsourcing services, Stream focuses on increasing brand value, revenue and operational efficiencies for our clients. Stream is a recognized leader at excelling within the most demanding and complex customer care engagements, where a highly-skilled workforce with specialized training is required. Our innovative service solutions address specific client needs through proven best practices, clear vision and solid leadership. Stream blends agility with a global, standardized delivery model to create smart, flexible solutions that help solve our clients' critical business needs. Stream handles more than 150 million voice, chat, and e-mail contacts annually in 35 languages.
Come join us today, and see your career take off.
Technical Support Professionals
Responsibilities:
As a technical support professional, you will take inbound customer calls to provide technical support for end users through active listening, effective troubleshooting, and problem solving through established methods and procedures. Per request, on inbound calls, you will provide "up sell" information that might include faster speeds, new features including technical support or any other information to disseminate on a call. You will identify the need to escalate specific issues and follow through where necessary. You will also transfers calls to other departments where appropriate. In addition, you will present detailed information and responds to questions from Managers, Client, and Customers in a professional and courteous manner.
Requirements:
• Must have finished at least two (2) years in college or possess a vo cational/short course certificate.
• With IT inclination; familiar with Internet connection, Windows 98 and various Operating Systems and Hardware troubleshooting.
• Excellent English communication skills.
• Good problem solving and decision making skills.
• Applicants should be Filipino citizens or hold relevant residence status.
• Fresh graduates/Entry level applicants are encouraged to apply.
• Full-Time positions available.
Be hired and enjoy the following perks:
• Competitive salary package - Earn up as much as P18,000 per month!
• Program perks - Earn commissions on top of your basic pay!
• Career Development - Acquire career development with technical & sales training.
• Referral Program - Receive monetary incentives for successfully referring your friends and relatives to join our company via our employee referral program.
• Ayala Discounts - Join Stream and enjoy incentives as an employee of an AYALA Company.
"Do you want to improve your communication & technical skills? Stream Global Services can provide supplemental Language training and Technical pre-employment training!"
APPLY NOW AND GET A CHANCE TO WIN AS MUCH AS P3,000 worth of GIFT CERTIFICATES!*
As a premium, global provider of sales, customer care, technical support, and complex process outsourcing services, Stream focuses on increasing brand value, revenue and operational efficiencies for our clients. Stream is a recognized leader at excelling within the most demanding and complex customer care engagements, where a highly-skilled workforce with specialized training is required. Our innovative service solutions address specific client needs through proven best practices, clear vision and solid leadership. Stream blends agility with a global, standardized delivery model to create smart, flexible solutions that help solve our clients' critical business needs. Stream handles more than 150 million voice, chat, and e-mail contacts annually in 35 languages.
Come join us today, and see your career take off.
Technical Support Professionals
Responsibilities:
As a technical support professional, you will take inbound customer calls to provide technical support for end users through active listening, effective troubleshooting, and problem solving through established methods and procedures. Per request, on inbound calls, you will provide "up sell" information that might include faster speeds, new features including technical support or any other information to disseminate on a call. You will identify the need to escalate specific issues and follow through where necessary. You will also transfers calls to other departments where appropriate. In addition, you will present detailed information and responds to questions from Managers, Client, and Customers in a professional and courteous manner.
Requirements:
• Must have finished at least two (2) years in college or possess a vo cational/short course certificate.
• With IT inclination; familiar with Internet connection, Windows 98 and various Operating Systems and Hardware troubleshooting.
• Excellent English communication skills.
• Good problem solving and decision making skills.
• Applicants should be Filipino citizens or hold relevant residence status.
• Fresh graduates/Entry level applicants are encouraged to apply.
• Full-Time positions available.
Be hired and enjoy the following perks:
• Competitive salary package - Earn up as much as P18,000 per month!
• Program perks - Earn commissions on top of your basic pay!
• Career Development - Acquire career development with technical & sales training.
• Referral Program - Receive monetary incentives for successfully referring your friends and relatives to join our company via our employee referral program.
• Ayala Discounts - Join Stream and enjoy incentives as an employee of an AYALA Company.
"Do you want to improve your communication & technical skills? Stream Global Services can provide supplemental Language training and Technical pre-employment training!"
APPLY NOW AND GET A CHANCE TO WIN AS MUCH AS P3,000 worth of GIFT CERTIFICATES!*
