Reporting Analyst (SQL / DB admin)
3 years experience required
TeleTech
A.S Fortuna St., Mandaue City, Cebu
Details
TeleTech is a leading global business process outsourcing (BPO) company that provides a full range of front- to back-office outsourced solutions.
We perform all of the business critical support processes efficiently and effectively, letting our clients remain focused on their core strategy, competition, and market agility. Our services and solutions include, but are not limited to:
• Complex customer management,
• Direct sales and marketing,
• Training development and delivery,
• Recruiting, staffing, and workforce management,
• Loan processing,
• Benefits and claims administration,
• Vendor management,
• Payroll administration, and
• eCommerce.
Currently we are looking for:
REPORTING ANALYST
Qualifications:
• A Bachelor's degree in a Business related field or equivalent preferred.
• Needs to understand multiple business areas including OSC and center operations.
• Required with 3 to 5 years of experience.
• Previous call center or outsourcing experience
• Ability to manage complex multiple complex projects
• Strong background in reporting (operations and financial)
• SQL experience required
• Seagate Crystal Reports background a plus
• Database administration skills using Access and Oracle databases
For more information about our company, visit our website:
http://www.teletech.com
We perform all of the business critical support processes efficiently and effectively, letting our clients remain focused on their core strategy, competition, and market agility. Our services and solutions include, but are not limited to:
• Complex customer management,
• Direct sales and marketing,
• Training development and delivery,
• Recruiting, staffing, and workforce management,
• Loan processing,
• Benefits and claims administration,
• Vendor management,
• Payroll administration, and
• eCommerce.
Currently we are looking for:
REPORTING ANALYST
Qualifications:
• A Bachelor's degree in a Business related field or equivalent preferred.
• Needs to understand multiple business areas including OSC and center operations.
• Required with 3 to 5 years of experience.
• Previous call center or outsourcing experience
• Ability to manage complex multiple complex projects
• Strong background in reporting (operations and financial)
• SQL experience required
• Seagate Crystal Reports background a plus
• Database administration skills using Access and Oracle databases
For more information about our company, visit our website:
http://www.teletech.com
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