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Customer Service Associates (Fresh Grad/College level)
No experience required
eTelecare, a Stream Global Services Company
Asiatown IT Park, Cebu City, Cebu
Details
eTelecare, a Stream Global Services Company a leading call center and business process outsourcing (BPO) company, and the country's outstanding employer of the year by the People Management Association of the Philippines (PMAP). eTelecare is one of the Philippine's largest contact centers, with 8 sites, and over 7,000 employees in this country alone. eTelecare has grown from a small outsourcing startup with one site and 500 employees, to one of the world's leading customer contact center providers.
eTelecare, a Stream Global Services Company only recruits the best candidates from the country's leading universities and technical schools. Our new employees receive extensive instruction on call center skills, including American culture and idioms, sales techniques and customer service, before they train on client programs. As a result, our employees are capable of handling even the most complex programs and most demanding customers.
With superior service, and dramatic growth, eTelecare, a Stream Global Services Company is where careers take off.
CUSTOMER SERVICE ASSOCIATES
Responsibilities:
• As a customer service agent, you'll be assisting people from different countries, providing advice and solving problems. It can be challenging work, but you'll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. You will also learn while on the job. As a customer service agent, you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.
Requirements:
- Must have finished at least two (2) years in college or possess a vocational/short course certificate.
- Excellent English communication skills.
- Good problem solving and decision making skills.
- Applicants should be Filipino citizens or hold relevant residence status.
- Fresh graduates/Entry level applicants are encouraged to apply.
- Full-Time positions available.
For more information about our company, visit our website:
http://www.eTelecare.com
eTelecare, a Stream Global Services Company only recruits the best candidates from the country's leading universities and technical schools. Our new employees receive extensive instruction on call center skills, including American culture and idioms, sales techniques and customer service, before they train on client programs. As a result, our employees are capable of handling even the most complex programs and most demanding customers.
With superior service, and dramatic growth, eTelecare, a Stream Global Services Company is where careers take off.
CUSTOMER SERVICE ASSOCIATES
Responsibilities:
• As a customer service agent, you'll be assisting people from different countries, providing advice and solving problems. It can be challenging work, but you'll be rewarded with bonuses for helping people quickly and professionally, and making them smile. You will answer calls from customers, helping them resolve issues and solve problems while inputting their call information into the computer. You will also learn while on the job. As a customer service agent, you must be able to handle large volume of inquiries, and navigate the computer, while providing superb customer service.
Requirements:
- Must have finished at least two (2) years in college or possess a vocational/short course certificate.
- Excellent English communication skills.
- Good problem solving and decision making skills.
- Applicants should be Filipino citizens or hold relevant residence status.
- Fresh graduates/Entry level applicants are encouraged to apply.
- Full-Time positions available.
For more information about our company, visit our website:
http://www.eTelecare.com
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