Campaign Manager
2 years experience required
Live2Sell, Inc.
A.S Fortuna St., Mandaue City, Cebu
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Details
Live2Sell, Inc. is a European owned and operated call center that is taking the outbound telemarketing world by storm!
We are expanding our sales force and need the best in Cebu!!! Are you AMBITIOUS, PROFESSIONAL and READY to SUCCEED??!!
The Position: CAMPAIGN MANAGER
Responsibilities:
- The job of the campaign manager involves overseeing, organizing and coordinating the work of our Outbound, Inbound and Support agents.
- The Campaign Manager is in charge of managing both operations and staff.
- This type of professional act as an interface between agents and Executive Management.
- On a daily basis, they manage client calls, feedback and requirements, as well as ensuring tha t clients objectives are achieved.
- They motivate the team and make sure that rules of conduct are observed.
- And, when required, they perform the same duties as the people they manage.
Our Campaign Manager's also:
- Produce regular activity reports for the Director of Operations.
- Responsible for spotting inconsistencies in the scripts/questionnaires and for suggesting improvements.
- Establish, implement and set controls around processes to ensure that client service levels and targets are met, if not exceed, on a consistent basis.
- Analyze performance results and work with clients and staff alike in regards to training of client specific 'product knowledge' and other relevant inputs to improve performance.
- Liaise with Human Resources for workforce requirements and other people concerns.
Requirements:
Our Ideal Campaign Manager is someone that:
- Has a Bachelor's degree or operations management or any related course.
- Has a minimum of 2-3 years supervisory experience in the outsourcing industry.
- Embodies professionalism and leads by example.
- Ideally has some kind of background in telemarketing or sales.
- Possess exceptional oral and written communication skills.
- Has great Interpersonal skills.
- Has a thirst for achievement and works well towards targets.
Their Personal Qualities should include, but are not limited to:
- Leadership
- Organization
- Team Spirit
- Sense of initiative
- Patience
- Availability
- Pro Activeness
For more information about our company, visit our website:
http://www.welive2sell.com
WHERE MAKING REAL $$$$$$ HAPPENS EVERY DAY!!!
We are expanding our sales force and need the best in Cebu!!! Are you AMBITIOUS, PROFESSIONAL and READY to SUCCEED??!!
The Position: CAMPAIGN MANAGER
Responsibilities:
- The job of the campaign manager involves overseeing, organizing and coordinating the work of our Outbound, Inbound and Support agents.
- The Campaign Manager is in charge of managing both operations and staff.
- This type of professional act as an interface between agents and Executive Management.
- On a daily basis, they manage client calls, feedback and requirements, as well as ensuring tha t clients objectives are achieved.
- They motivate the team and make sure that rules of conduct are observed.
- And, when required, they perform the same duties as the people they manage.
Our Campaign Manager's also:
- Produce regular activity reports for the Director of Operations.
- Responsible for spotting inconsistencies in the scripts/questionnaires and for suggesting improvements.
- Establish, implement and set controls around processes to ensure that client service levels and targets are met, if not exceed, on a consistent basis.
- Analyze performance results and work with clients and staff alike in regards to training of client specific 'product knowledge' and other relevant inputs to improve performance.
- Liaise with Human Resources for workforce requirements and other people concerns.
Requirements:
Our Ideal Campaign Manager is someone that:
- Has a Bachelor's degree or operations management or any related course.
- Has a minimum of 2-3 years supervisory experience in the outsourcing industry.
- Embodies professionalism and leads by example.
- Ideally has some kind of background in telemarketing or sales.
- Possess exceptional oral and written communication skills.
- Has great Interpersonal skills.
- Has a thirst for achievement and works well towards targets.
Their Personal Qualities should include, but are not limited to:
- Leadership
- Organization
- Team Spirit
- Sense of initiative
- Patience
- Availability
- Pro Activeness
For more information about our company, visit our website:
http://www.welive2sell.com
WHERE MAKING REAL $$$$$$ HAPPENS EVERY DAY!!!
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