Experienced Tech Support Professionals (Gaming Account)
Less than 1 year experience required
Stream Global Services
Asia Town I.T. Park, Apas, Cebu City, Cebu
Details
Stream Global Services
As a premium, global provider of sales, customer care, technical support, and complex process outsourcing services, Stream focuses on increasing brand value, revenue and operational efficiencies for our clients. Stream is a recognized leader at excelling within the most demanding and complex customer care engagements, where a highly-skilled workforce with specialized training is required. Our innovative service solutions address specific client needs through proven best practices, clear vision and solid leadership. Stream blends agility with a global, standardized delivery model to create smart, flexible solutions that help solve our clients' critical business needs. Stream handles more than 150 million voice, chat, and e-mail contacts annually in 35 languages.
Come join us today, and see your career take off.
Experienced Tech Support Professionals (Gaming Account)
Responsibilities:
As an experienced technical support professional, you will be responsible for providing problem resolution for incoming service inquiries which are basic or routine. You may answer inquiries, solve problems, and perform limited troubleshooting using provided scripting and published materials.
Requirements:
• Must have finished at least two (2) years in college or possess a vocational/short course certificate. (Preferably from an IT related course)
• At least six (6) months call center experience (Either Tech, CS, Sales accounts)
• Basic knowledge of computer operating systems. Including but not limited to one or more of the following; Mac OS, Windows 98, NT, 2000, ME, XP, UNIX, and Linux.
• Good English communication skills.
• Applicants should be Filipino citizens or hold relevant residence status.
•This position is for pooling.
As a premium, global provider of sales, customer care, technical support, and complex process outsourcing services, Stream focuses on increasing brand value, revenue and operational efficiencies for our clients. Stream is a recognized leader at excelling within the most demanding and complex customer care engagements, where a highly-skilled workforce with specialized training is required. Our innovative service solutions address specific client needs through proven best practices, clear vision and solid leadership. Stream blends agility with a global, standardized delivery model to create smart, flexible solutions that help solve our clients' critical business needs. Stream handles more than 150 million voice, chat, and e-mail contacts annually in 35 languages.
Come join us today, and see your career take off.
Experienced Tech Support Professionals (Gaming Account)
Responsibilities:
As an experienced technical support professional, you will be responsible for providing problem resolution for incoming service inquiries which are basic or routine. You may answer inquiries, solve problems, and perform limited troubleshooting using provided scripting and published materials.
Requirements:
• Must have finished at least two (2) years in college or possess a vocational/short course certificate. (Preferably from an IT related course)
• At least six (6) months call center experience (Either Tech, CS, Sales accounts)
• Basic knowledge of computer operating systems. Including but not limited to one or more of the following; Mac OS, Windows 98, NT, 2000, ME, XP, UNIX, and Linux.
• Good English communication skills.
• Applicants should be Filipino citizens or hold relevant residence status.
•This position is for pooling.
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