Customer Service Representatives (100)
No experience required
Qualfon Philippines Inc.
Cebu City, Cebu
Video Profile
Details
Qualfon is a Business Process and Contact Center Outsourcing provider with international presence around the globe. Our company has always concentrated on providing the highest quality services, with the RIGHT-SOURCING approach, with state of the art Technology at the most competitive pricing in the industry. These competitive advantages have allowed us to expand furthe r.
Today, the Group has direct or indirect presence in almost every country in Latin America through one or more of its subsidiaries. It recently expanded to the Philippines, US and Europe.
We've been in business for five years now with more than three thousand competitive employees. We have expanded into our brand new facility in Skyrise 3, Asiatown IT Park in Lahug, Cebu City.
Currently we are looking for:
CUSTOMER SERVICE REPRESENTATIVES
Responsibilities:
- Answers calls to address customer concerns
- Consult with customers about their product or service needs or their wants.
- Adheres to standing procedures in dealing with customers
- Attends training conducted to know CSR resposibilities, tools, and proper department to contact for escalations
Requirements:
- 1-3 Years in College of any course or its equivalent as long as he fits to the position
- Must be at least 18 years old
- Must have good command of the English Language
- Required skill(s): Microsoft Windows and Internet Applications
- Superior problem solving, time management, comprehension and analytical skills
- Willing to extend hours if necessary and work on shifting schedules including graveyard, holidays and weekends
- Fresh graduates/Entry level applicants are encouraged to apply.
- 100 Full-Time positions available.
For more information about our company, visit our website:
http://www.qualfon.com
Today, the Group has direct or indirect presence in almost every country in Latin America through one or more of its subsidiaries. It recently expanded to the Philippines, US and Europe.
We've been in business for five years now with more than three thousand competitive employees. We have expanded into our brand new facility in Skyrise 3, Asiatown IT Park in Lahug, Cebu City.
Currently we are looking for:
CUSTOMER SERVICE REPRESENTATIVES
Responsibilities:
- Answers calls to address customer concerns
- Consult with customers about their product or service needs or their wants.
- Adheres to standing procedures in dealing with customers
- Attends training conducted to know CSR resposibilities, tools, and proper department to contact for escalations
Requirements:
- 1-3 Years in College of any course or its equivalent as long as he fits to the position
- Must be at least 18 years old
- Must have good command of the English Language
- Required skill(s): Microsoft Windows and Internet Applications
- Superior problem solving, time management, comprehension and analytical skills
- Willing to extend hours if necessary and work on shifting schedules including graveyard, holidays and weekends
- Fresh graduates/Entry level applicants are encouraged to apply.
- 100 Full-Time positions available.
For more information about our company, visit our website:
http://www.qualfon.com
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