Phone or Live Chat Representative
1 year experience required
Cebu Ever & Source Networks, Inc.
Cebu City, Cebu
Details
Cebu Ever & Source Networks, Inc.
We are a tremendous growth company in the massively multiplayer online (MMO) game industry, an explosive market growing rapidly all over the world. Our main goal is to offer the largest and best selection of MMO game services in the industry while offering the highest quality of customer service. We operate call center for various online stores with primary markets in the USA and Europe.
Is currently looking for:
PHONE OR LIVE CHAT REPRESENTATIVE
Responsibilities:
• Handle customer's inquiries via live chat and email or phone.
• Ensure validity and completeness of customers orders
• Provide after sales support to customers.
• Follow up customer's complaints.
• Handle outbound and inbound calls (for Phone reps).
Requirements:
• College graduates or above
• For Live Chat Position: Extreme high level of written English, near native level
• For Phone Position: Nearly native American accent and spoken fluency
• Knowledge of World of Warcraft is a definite advantage
• Efficient typing speed (over 45 wpm) and knowledge of Word and Excel
• Hands-on experience in customer service or hotline enquiry is preferred
• Have to work on shift on monthly rotation
BE A PART OF OUR TEAM! APPLY NOW!
Training will be provided. Salary starts at P12, 000- 18, 000, depending on work experience, personal abilities and skills. Top industry pay for top qualified people. We have high standards and we hire the best.
We are a tremendous growth company in the massively multiplayer online (MMO) game industry, an explosive market growing rapidly all over the world. Our main goal is to offer the largest and best selection of MMO game services in the industry while offering the highest quality of customer service. We operate call center for various online stores with primary markets in the USA and Europe.
Is currently looking for:
PHONE OR LIVE CHAT REPRESENTATIVE
Responsibilities:
• Handle customer's inquiries via live chat and email or phone.
• Ensure validity and completeness of customers orders
• Provide after sales support to customers.
• Follow up customer's complaints.
• Handle outbound and inbound calls (for Phone reps).
Requirements:
• College graduates or above
• For Live Chat Position: Extreme high level of written English, near native level
• For Phone Position: Nearly native American accent and spoken fluency
• Knowledge of World of Warcraft is a definite advantage
• Efficient typing speed (over 45 wpm) and knowledge of Word and Excel
• Hands-on experience in customer service or hotline enquiry is preferred
• Have to work on shift on monthly rotation
BE A PART OF OUR TEAM! APPLY NOW!
Training will be provided. Salary starts at P12, 000- 18, 000, depending on work experience, personal abilities and skills. Top industry pay for top qualified people. We have high standards and we hire the best.
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