Training Admin Specialist
Less than 1 year experience required
Taking You Forward, Inc.
A.S. Fortuna St., Bakilid, Mandaue City, Cebu
Video Profile
Details
We are Taking You Forward, Inc., a Business Process Outsourcing (Call Center) Company located in Mandaue City, Cebu, Philippines.
In the past four (4) years of operation, our company has been growing rapidly, and in the process of our growth, we have been able to continuously provide "BETTER and ENDLESS OPPORTUNITIES" to our employees. We provide more jobs for skilled and professional workers who are looking to establish their careers in the BPO/Call Center Industry through their respective chosen fields such as Communication, Business, Human Resource, Accounting, IT, Legal, Sales, Marketing and others,
Our Management – led by a group of dynamic people who exceed the status quo – h as made "Employee's Professional Development" part of our company's Mission, making sure that opportunities for Career Growth within TYF has NO LIMIT!
Our Goal. Our People.
TYF envisions to be one of the leading providers of various Job Opportunities in the Central Visayas Region and help professionals and newly graduates "Realize Their True Potential". We have been actively training our people through our General Training Program (GTP) to help them maximize their skills, and by enhancing each individual's key strengths, we improve the business to be more effective and more efficient for our Clients, the Management and our Employees.
As one of the most important component in any business, we give "Extra Value to all TYF Employees" by:
• Acknowledging their Achievements through our Monthly General Assembly
• Providing Healthcare Benefits and Easy Processing of some of your Government Documents,
• Providing time for Sports and Entertainment through our Friday Sports Activities, TYF Sales Days, etc.
• Special Activities/Celebrations such as Team Building, Birthdays and Christmas Parties
• Transportation Services for our Night Shift Employees
TRAINING ADMIN SPECIALIST
Responsibilities:
- Assisting with the scheduling of training sessions, and booking / notifying all relevant parties.
- Taking responsibility for ensuring all training rooms / venues, equipment, and other requirements are booked up and/or prepared in advance.
- Printing up of training support materials / handouts for training courses, and assisting with the creation or formatting of these where relevant.
- Assisting in training course set up / clear up before and/or after a training session.
- Sending out course/trainer's evaluation (feedback) questionnaires following training courses an d compiling / communicating feedback to the training & development support group manager.
- Keeping training records and files up to date, filing forms.
- Recording all staff's training attendance.
- Obtaining training records / certificates of previous training or qualifications achieved from new joiners for personnel files and / or HR software.
- Providing general admin assistance and support for all trainers
- Requesting and following up training materials from facilities
- Filing, organizing, monitoring and updating GTP Records, Agent's Folders
- Printing and ensuring signatories to sign all harcopies of Consolidated Training Results and forward to HR
-Coordinating with TL/CMs for Scorecard of trainees who undergo Campaign Training (not done by Training Team)
- Making Probationary Endorsement based on Trainer's reports
- Tracking Probationary Reports
Qualifications:
- Must have excel lent communication skills (oral and written)
- Able to multitask effectively and handle a wide scope of work with accuracy and meet deadlines
- At least 6 month(s) of working experience in the BPO industry.
- Excellent in Using Microsoft Applications - Excel, Word and Powerpoint
- Good Inter-personal skills
- Male or Female, not more than 30 years old
- With experience in training and module preparation
- Must have pleasing personality
- Should have strong computer skills
For more information about our company, visit our website:
http://www.taki
In the past four (4) years of operation, our company has been growing rapidly, and in the process of our growth, we have been able to continuously provide "BETTER and ENDLESS OPPORTUNITIES" to our employees. We provide more jobs for skilled and professional workers who are looking to establish their careers in the BPO/Call Center Industry through their respective chosen fields such as Communication, Business, Human Resource, Accounting, IT, Legal, Sales, Marketing and others,
Our Management – led by a group of dynamic people who exceed the status quo – h as made "Employee's Professional Development" part of our company's Mission, making sure that opportunities for Career Growth within TYF has NO LIMIT!
Our Goal. Our People.
TYF envisions to be one of the leading providers of various Job Opportunities in the Central Visayas Region and help professionals and newly graduates "Realize Their True Potential". We have been actively training our people through our General Training Program (GTP) to help them maximize their skills, and by enhancing each individual's key strengths, we improve the business to be more effective and more efficient for our Clients, the Management and our Employees.
As one of the most important component in any business, we give "Extra Value to all TYF Employees" by:
• Acknowledging their Achievements through our Monthly General Assembly
• Providing Healthcare Benefits and Easy Processing of some of your Government Documents,
• Providing time for Sports and Entertainment through our Friday Sports Activities, TYF Sales Days, etc.
• Special Activities/Celebrations such as Team Building, Birthdays and Christmas Parties
• Transportation Services for our Night Shift Employees
TRAINING ADMIN SPECIALIST
Responsibilities:
- Assisting with the scheduling of training sessions, and booking / notifying all relevant parties.
- Taking responsibility for ensuring all training rooms / venues, equipment, and other requirements are booked up and/or prepared in advance.
- Printing up of training support materials / handouts for training courses, and assisting with the creation or formatting of these where relevant.
- Assisting in training course set up / clear up before and/or after a training session.
- Sending out course/trainer's evaluation (feedback) questionnaires following training courses an d compiling / communicating feedback to the training & development support group manager.
- Keeping training records and files up to date, filing forms.
- Recording all staff's training attendance.
- Obtaining training records / certificates of previous training or qualifications achieved from new joiners for personnel files and / or HR software.
- Providing general admin assistance and support for all trainers
- Requesting and following up training materials from facilities
- Filing, organizing, monitoring and updating GTP Records, Agent's Folders
- Printing and ensuring signatories to sign all harcopies of Consolidated Training Results and forward to HR
-Coordinating with TL/CMs for Scorecard of trainees who undergo Campaign Training (not done by Training Team)
- Making Probationary Endorsement based on Trainer's reports
- Tracking Probationary Reports
Qualifications:
- Must have excel lent communication skills (oral and written)
- Able to multitask effectively and handle a wide scope of work with accuracy and meet deadlines
- At least 6 month(s) of working experience in the BPO industry.
- Excellent in Using Microsoft Applications - Excel, Word and Powerpoint
- Good Inter-personal skills
- Male or Female, not more than 30 years old
- With experience in training and module preparation
- Must have pleasing personality
- Should have strong computer skills
For more information about our company, visit our website:
http://www.taki
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